BÄKO München, Altbayern und Schwaben eG
Robert Siegl, Fleet Manager and Safety Officer
"We offer everything for bakers and confectioners – really everything," says Robert Siegl. He is the fleet manager and safety officer at BÄKO München, Altbayern und Schwaben eG and knows the requirements of the trade from daily operations.
… As an IFS-certified company, BÄKO must be able to prove at all times that the cold chain has been maintained – from the pre-cooled vehicle through transport to delivery to the customer. "I need reliable, complete documentation," says Siegl. "If a customer wants to see a temperature report, I have to be able to deliver it at the push of a button."…...
"I can show what happened and when, down to the minute," said Siegl. This creates security – for BÄKO itself, for quality management and for the customers who need to rely on the cold chain being maintained…...
"If something goes wrong, we can intervene before it becomes critical," says Siegl. If in doubt, it is also possible to determine whether a vehicle is stationary, moving, or whether the cooling system is active...
The switch to a unified telematics solution was also a strategic decision for BÄKO.Previously, the company had several systems in use, but these could not guarantee stable data transmission. "Why split everything up when you can bundle it together?" is how Siegl describes the approach. Today, all relevant information is gathered in one portal – accessible from the office or via mobile app. "I have live information at all times," he says. "As if I were driving the truck myself."
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